Coronavirus (COVID-19)
We are open and committed to keeping you and our staff healthy
We take the spread of COVID-19 very seriously. COVID-19 is impacting how we all live, work, and stay healthy. There is a lot of information about this virus, often changing rapidly. We’re here to help you navigate this crisis and help keep you and your family healthy. In accordance with public health guidance we’ve made some important changes to our clinic and surgical operations to keep you and our staff safe.
- We are screening all our patients over the phone and when you arrive.
- Masking is required for ALL appointments.
- All staff, surgeons, patients and family members will have their temperature taken upon arrival to our clinic.
- We will maintain our limited visitor policy. Please do not be offended if we ask your guest to wait in the car if they have accompanied you to your appointment.
- Our waiting areas have changed to accommodate social distancing requirements.
- We have a reduced schedule to ensure proper social distancing throughout the day.
- You will notice safety glass at our front desks to protect both you and our staff members.
- We have hand sanitizing stations throughout the clinic for use throughout your visit.
- To help prevent the spread of infection, we are asking all patients with symptoms of respiratory illness or any patients with a known exposure to someone with COVID-19 to reschedule your visit.
- We have increased our sanitation protocols and will be routinely cleaning all patient care areas, common areas, pens, door handles and restrooms throughout the day.
- All exam rooms and offices will be cleaned between all patients in compliance with our infection control measures.
- All surgical patients will be required to get a pre-operative COVID-19 test prior to surgery. We will help schedule that test for you at one of our testing locations.
The Polyclinic, PLLC d/b/a Optum Care Washington
The Polyclinic d/b/a Optum Care Washington is a physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals.